Providence Human Capital CSR

Redefining Excellence in Human Capital

Providence Human Capital (PHC) delivers transformative people solutions with a core belief in the African philosophy of Hunhu/ Ubuntu. The company deeply weaves this guiding principle into its service delivery, ensuring every interaction fosters a sense of community, mutual respect, and holistic care.

Our Approach: Afrocentric, Flexible, and Innovative

PHC thrives on delivering customised, innovative, and best-in-class human capital solutions tailored to the unique needs of our clients. It aims to support organisational success through specialised services premised on three pillars:

  • Payroll Outsourcing
  • Employee Health and Wellness
  • Employee Benefits
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Providence invests in people, fostering strong engagement and a seamless orientation, induction, and on boarding process to foster cohesion and long-term success in every organisation that it works with.

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Nurturing Talent:

Learning and Development

PHC’s Learning and Development division is a powerhouse of qualified professionals, including seasoned trainers, psychologists, and human resource experts.

The division empowers teams through tailored programmes, ensuring that each employee is equipped with the skills to thrive in their roles. Additionally, it provides post-employment and practical training, as outlined in the three pillars, fostering a shared service environment that promotes equity within the group.

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Re-engagement of retired employees

Many employees across the company had viewed retirement at 65 years as a death knell, but the re-engagement of retired employees to specific positions has seen an increase in employee morale and a resuscitation of well-being.

 ‘I’d like to thank PHC and Innscor for giving me a new lease of life. At 65 years old, I retired and received my benefits and pension. However, I remained fit for work and believed that returning home would be detrimental to my well-being. After my retirement, PHC re-employed me and other retirees on flexible contract terms, ensuring our occupation and satisfactory work.

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Launch of Innscor Women’s Year

In celebration of International Women’s Day on March 8, PHC launched Innscor’s Women Year, an initiative aimed at empowering and celebrating African corporate women.

This programme placed a strong emphasis on mental health, physical wellness, and career development, encouraging women to embrace their identity and thrive both personally and professionally.

This initiative reinforced the company’s commitment to fostering a supportive and inclusive environment, not just within Innscor but across the wider business community, ensuring that the African woman is seen, heard, and celebrated.

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Sport

PHC has adopted the adage “catch them young” and has supported sports in diverse school environments, such as St. Georges cricket in Harare and the Mazungunye Secondary School girls soccer team in Bikita.

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Mazungunye Secondary School girls soccer

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T20 St. Georges

Through platforms like the Girls Network and Boys Network, PHC encourages open dialogue with leadership, breaking down gender barriers and inspiring employees to excel. These networks offer an invaluable space for employees to engage, uplift one another, and tackle topical issues from leadership and HR trends to legislative changes, fostering an inclusive and forward-thinking environment.

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Boys Network

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Girls Network

Commitment to Gender Equity and Representation

The year’s highlight was the commitment to gender equity and representation, as PHC made significant strides with the Innscor Women’s Year launch. This was an icebreaker, as the group gears towards an almost fifty-fifty employment rate of men and women. PHC Staffing Solutions Pillar has placed over 5,000 employees across various entities, demonstrating the ability to shape workforce dynamics and promote diversity across all levels.

Health and Wellness: Prioritising Employee Well-being

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PHC recognises that employee well-being is integral to company success. This is why it has made significant investments in health and wellness through public health awareness campaigns to stop the spread of cholera. Employees joined Bonvie Medical Aid marathon in the Matopo Hills, thus promoting fitness. The Mutemwa 44th JRB Anniversary Celebrations and Marathon in Mutoko was a hit because it involved sport, celebrations and religion catering for the mental wellbeing as well.

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The company’s innovation during this period was the call centre, which facilitated direct access to all assistance for employees, including health assistance, addressing queries vis-à-vis payroll, and applications for loans. Tele-consulting through the 1987 toll-free number has had a positive impact on the company’s communication drive, ensuring employees of timely care in all spheres of their work lives.

Strengthening Community Ties: Client-Driven Initiatives

PHC takes pride in fostering a workplace environment steeped in cultural understanding. Its Hunhu/Ubuntu philosophy extends to the broader community and clients have initiated wellness programmes which the company has taken on board and assisted to run. PHC embarked on company-based wellness days for companies within the group.

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Corporate Social Responsibility: Making a Difference

Beyond its corporate services, PHC is dedicated to uplifting communities through a range of Corporate Social Responsibility (CSR) initiatives.

  • From student scholarships that support vulnerable youths to sponsoring healthcare workers at Mutemwa Leprosy Centre, PHC extends resources where they are needed most.
  • The partnership with the Rotary Clubs has continued to see donations of wheelchairs to those with disabilities.
  • Support for organisations like Alive Albinism ensures that marginalised communities receive much-needed assistance.
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Representative of Alive Albinism receiving Sunscreen lotions

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Nutri Active Marathon

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